Thermik Support

We’re Here to Help

Our US-based team replies within 24 hours, Monday – Friday, 9am – 5pm EST.

Get in touch

Email: support@trythermik.com

Address: Thermik, 1309 Coffeen Ave, Sheridan, WY 82801, United States

Hours: Monday – Friday, 9am – 5pm EST

We reply to every message within 24 hours on business days. Please contact us before disputing a charge with your bank and we'll put it right.

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Orders & Subscriptions

Track an order, skip or cancel a subscription from your account.

Go to My Account →
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Returns

90-day money-back guarantee on every order.

Return Policy →
How fast will I hear back?

Within 24 hours on business days, usually much sooner.

Where is my order?

Use Track Your Order with your order number or email.

Can I return JointWise?

Yes. Every order is covered by our 90-day money-back guarantee, even if the bottle is empty.

Need Help?

Email: support@trythermik.com

Working hours: 9:00am - 6:00pm, Mon to Sun

24/7 Customer Support